Wednesday, March 28, 2012

Office 365 Conversion - Autodiscover still points to old exchange server

Recently ran into a problem where a client had been migrated from an in house exchange server to Office 365 email.

After the migration the outlook clients kept switching back to the in house exchange server even though there was an external DNS autodiscover record and an internal cname autodiscover pointing to the external dns record.

We fix this by removing the following two attributes from the users AD account.  homeMDB and homeMTA


After removing the account we were able to run repair in outlook and it reconnect to the correct server.
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2 comments:

  1. AnonymousMay 10, 2012 at 2:26 PM

    Can you please elaborate on how to remove the two attributes? I looked in Active Directory (that's what AD is, right?) and wasn't sure where to find these attributes (or how to delete them). Thanks!

    ReplyDelete
  2. AnonymousAugust 9, 2012 at 2:15 PM

    To Anonymous

    Use the tool ADSI to remove these attributes

    ReplyDelete

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