Thursday, May 2, 2013

Allow remote support helpers to see and interact with UAC prompts


Everyday problem that we have here when remotely supporting Windows 7 users that do not have local admin rights.  When we remote into a workstation to help, it enviably evolves doing something with elevated privileges.  When UAC is tripped we cannot see it and have to rely on the user.  

Found this registry change that allows the remote helper to see the UAC prompt.

Reg key to enable / disable UAC prompts 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\CurrentVersion\Policies\System\PromptOnSecureDesktop
Change its value from 1 (default value) to 0.

After changing the above reg key remote helper can see and interact with the elevated prompts.

No comments:

Post a Comment