Tuesday, January 18, 2011

Manually Remove VMware Tools

To uninstall VMware tools from a system the computer MUST be running on VMware.  This can cause  problems in the case of trying to restore a backup that was running on VMware to a physical computer or a different virtual environment.    



Details

This article addresses these situations:
  • You are unable to upgrade the existing installation of VMware Tools because the previous installation fails to be removed
  • The uninstall feature of VMware Tools fails to complete
  • You cannot uninstall VMware Tools
  • You need to remove VMware Tools
  • You need to manually uninstall VMware Tools

Solution

This issue may occur because the previous version is not removed.
 
Note: This article refers to Windows 2003 and below for the registry locationHKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\uninstall. The registry location for Windows 2008 and later is HKLM\SOFTWARE\Wow6432Node\VMware, Inc.\VMware Tools.
 
To manually remove VMware Tools:
  1. Start the virtual machine and log on as the Administrator.
  2. Run the VMware Cleanup utility. For more information, see  Cleaning Up After Incomplete Uninstallation on a Windows Host (1308) . 
  3. Restart the virtual machine from the guest operating system.
  4. Log in as the Administrator.
  5. Open the Windows Registry editor. Click Start > Run, type regedit, and press Enter.
  6. Browse toHKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\uninstall. Search for the branch with a key named DisplayName and has a value of VMware Tools. Delete the branch associated with that entry. Do not delete the entire uninstall branch.
  7. Browse to HKEY_LOCAL_MACHINE\Software\Classes\Installer\Products. Search for the branch with the key named ProductName and has a value of VMware Tools. Delete the branch associated with that entry.
  8. Browse to HKEY_CLASSES_ROOT\Installer\Products. Search for the branch with the key namedProductName and has a value of VMware Tools. Delete the branch associated with that entry.
  9. Browse to HKEY_LOCAL_MACHINE\Software\VMware.Delete the branch called VMware Tools.
  10. Ensure the folder located in %ProgramFiles%\VMware\VMware Tools is deleted.
  11. Install the new version of VMware Tools.

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